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Update to Fibre Optic Broadband rollout in Marylebone

Update to Fibre Optic Broadband rollout in Marylebone

In response to our article (Fibre Optic Broadband fails to materialise in Marylebone), we have received some interesting information from an Association member who has contacted BT about the lack of progress in bringing fibre optic broadband into his area in Marylebone. The response from BT includes the following:

"For your information you're one of 58 street cabinets served off MARYLEBONE exchange. We plan to cover 13 of those from our own investment as they fulfil the technical and commercial criteria (payback in less than c13 years), unfortunately yours is not one of them because it is relatively small so the payback is too long to be commercially viable.

Probably for the same reason, this cab is also not in any BDUK (a government co-investment initiative) deployment plans that have currently been specified. That may change with the second round of BDUK for alternatively if there are like minded neighbours, you could do the co-investment with us."

So, what can we read from this? It appears that BT considers it not commercially viable at this time to roll out Fibre Optic broadband to the whole of Marylebone unless:

  1. Residents and businesses "co-invest" in the infrastructure or
  2. That we get BDUK funding which is probably not applicable to Marylebone as it is for "rural" areas of the UK.

We would encourage all residents and businesses to take this issue up with BT and our elected officials.

 

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Comments 44

Guest - Maurizio on Wednesday, 05 November 2014 13:52
Harley Street resident

So if I understand the response from BT correctly, large parts of Marylebone would NEVER receive fibre unless we co-invest??

So if I understand the response from BT correctly, large parts of Marylebone would NEVER receive fibre unless we co-invest??
Guest - chris crowcroft on Monday, 01 December 2014 10:08
rubbish broadband

I live in Upper Montagu Street and use mobile broadband. It is slow - I have changed providers once to little avail - and sometimes unavailable. I have received any number of untruths from providers. Use of the same in three provincial locations is good-excellent. How can it be Marylebone W1 in the centre of London is the worst?

I live in Upper Montagu Street and use mobile broadband. It is slow - I have changed providers once to little avail - and sometimes unavailable. I have received any number of untruths from providers. Use of the same in three provincial locations is good-excellent. How can it be Marylebone W1 in the centre of London is the worst?
Guest - Partha on Wednesday, 05 November 2014 15:54
Madness

Thank you for the update. This is scandalous as Virgin cable does not operate here. I think the association should also take this up with BT and the relevant level of government. Members should also agitate.

Thank you for the update. This is scandalous as Virgin cable does not operate here. I think the association should also take this up with BT and the relevant level of government. Members should also agitate.
Guest - David Unwin on Wednesday, 05 November 2014 17:04
Response to Maurizo

Maurizo,
That's what is sounds like. We suggest you might want to contact BT directly and get confirmation.

Maurizo, That's what is sounds like. We suggest you might want to contact BT directly and get confirmation.
Guest - Clive on Thursday, 06 November 2014 17:27
Marylebone Businesses Miss Out on Broadband Connection Vouchers too...

Sadly thanks to this decision businesses in Marylebone are also now forced to miss out on the government's Broadband Connection Vouchers scheme that allows small businesses to apply for a free grant worth up to £3,000 that can be used to cover the capital and equipment costs of upgrading their broadband connection. This applies to many different cities across the UK - including the whole of London - where fibre optic is available.

No use to us Marylebone businesses but if anyone wants to read more: http://bit.ly/SCA_bcv

Sadly thanks to this decision businesses in Marylebone are also now forced to miss out on the government's Broadband Connection Vouchers scheme that allows small businesses to apply for a free grant worth up to £3,000 that can be used to cover the capital and equipment costs of upgrading their broadband connection. This applies to many different cities across the UK - including the [i]whole[/i] of London - where fibre optic is available. No use to us Marylebone businesses but if anyone wants to read more: http://bit.ly/SCA_bcv
Guest - Partha on Monday, 10 November 2014 13:07
BT update

This is an email I received from them yesterday:

"Thank you for your email. I realise how frustrating it must be waiting for an Infinity service. The Marylebone exchange has been upgraded to infinity and although we would hope to upgrade all cabinets, with some, this may take longer. To find information on your nearest cabinet please submit your full postcode here

[link not allow but google "superfast where when" and it's the top one]

There are a number of factors determining Infinity availability , not least whether or not the cabinet has spare capacity. I would advise that you fill in the expression of interest form on the above link and we will keep you informed about when Infinity is available."

It's pretty light on detail but does say " we would hope to upgrade all cabinets".

Perhaps the Association can contact BT and get a map of cabinets and affected areas as well as some idea of time frames for the upgrade rollout?

This is an email I received from them yesterday: "Thank you for your email. I realise how frustrating it must be waiting for an Infinity service. The Marylebone exchange has been upgraded to infinity and although we would hope to upgrade all cabinets, with some, this may take longer. To find information on your nearest cabinet please submit your full postcode here [link not allow but google "superfast where when" and it's the top one] There are a number of factors determining Infinity availability , not least whether or not the cabinet has spare capacity. I would advise that you fill in the expression of interest form on the above link and we will keep you informed about when Infinity is available." It's pretty light on detail but does say " we would hope to upgrade all cabinets". Perhaps the Association can contact BT and get a map of cabinets and affected areas as well as some idea of time frames for the upgrade rollout?
Guest - David Unwin on Monday, 10 November 2014 13:30
Re BT Update - Partha

Partha, Thanks for your comment. Re the Association contacting BT: We do not have any formal channels of communication with BT. Issues like this do not fall under our remit as an Amenities Society for Marylebone. However, we can try and get some form of communications with BT through other channels. I will certainly pass everyone's comments on to team at The Association and see if there is anything we can do to help. In the meantime I would ask any resident or business in the Marylebone Area to contact BT as customers and make your views on this issue know. Also please encourage others in the area to do the same.

Partha, Thanks for your comment. Re the Association contacting BT: We do not have any formal channels of communication with BT. Issues like this do not fall under our remit as an Amenities Society for Marylebone. However, we can try and get some form of communications with BT through other channels. I will certainly pass everyone's comments on to team at The Association and see if there is anything we can do to help. In the meantime I would ask any resident or business in the Marylebone Area to contact BT as customers and make your views on this issue know. Also please encourage others in the area to do the same.
Guest - JF Villaneau on Sunday, 23 November 2014 21:25
How does Cumbria meet the payback requirements ?

Through subsidies I guess.

Through subsidies I guess.
Guest - David Unwin on Tuesday, 02 December 2014 08:40
How does Cumbria meet the payback requirements ?

Yes, I believe that is the case

Yes, I believe that is the case
Guest - Sabine Guerry on Sunday, 23 November 2014 23:03
Leaving BT out

Honestly, BT are so pathetic that I would support a solution that consist in financing the fibre optic ourselves. Hw many people would be interested? I think quite a few, so that the cost would be bearable. Can we create a legal structure that does it, and then we could get new people coming into the area to pay for it so that we get our money back over time?
Sabine Guerry
from HARLEY STREET

Honestly, BT are so pathetic that I would support a solution that consist in financing the fibre optic ourselves. Hw many people would be interested? I think quite a few, so that the cost would be bearable. Can we create a legal structure that does it, and then we could get new people coming into the area to pay for it so that we get our money back over time? Sabine Guerry from HARLEY STREET
Guest - Tim Willis on Monday, 01 December 2014 09:53
Tim

Sabine, when I saw the news about BT's lack of commitment to Marylebone my first thought was, like you, to suggest a community funding initiative, perhaps combined with a BT contribution. Other communities do it for local infrastructure (e.g. green energy solutions) so why not an affluent area such as this? There may be regulatory issues but not insurmountable. Is it worth some of us investigating?

Sabine, when I saw the news about BT's lack of commitment to Marylebone my first thought was, like you, to suggest a community funding initiative, perhaps combined with a BT contribution. Other communities do it for local infrastructure (e.g. green energy solutions) so why not an affluent area such as this? There may be regulatory issues but not insurmountable. Is it worth some of us investigating?
Guest - Sabine Guerry on Sunday, 23 November 2014 23:37
I have now written to our MP, Mark Field, as well as to Howard de Walden Estate

Howard de Walden organises many activities with the Council and would probably have a louder voice when talking to local representatives and BT. They own over 600 properties in Marylebone, and this lack of good internet service devalues their properties. Incidentally, they are currently doing some very important work to convert some buildings into offices and one can wonder how they are dealing with the internet connection. Surely, they have not spent millions refurbishing these building, striping out everything except the front of the building to turn them into modern offices, if they are not getting proper internet.

Howard de Walden organises many activities with the Council and would probably have a louder voice when talking to local representatives and BT. They own over 600 properties in Marylebone, and this lack of good internet service devalues their properties. Incidentally, they are currently doing some very important work to convert some buildings into offices and one can wonder how they are dealing with the internet connection. Surely, they have not spent millions refurbishing these building, striping out everything except the front of the building to turn them into modern offices, if they are not getting proper internet.
Guest - sabine guerry on Monday, 01 December 2014 20:36
update

MARK Field was very quick to respond to my complaint and his team was actually quite helpful. They seem to be on the case and the more we write to him the more they can beat BT up. I recommend that you write to him as well.
For info, the £3000 voucher is now available in Marylebone. So if you have a company, you should apply.

MARK Field was very quick to respond to my complaint and his team was actually quite helpful. They seem to be on the case and the more we write to him the more they can beat BT up. I recommend that you write to him as well. For info, the £3000 voucher is now available in Marylebone. So if you have a company, you should apply.
Guest - thomi wroblewski on Monday, 21 December 2015 13:49
re: the £3000.00 voucher

Dear Sabine ... could you please send along the info about applying for the voucher, i assume from the government. WE are long time Marylebone residents and run an antique textile business here.
Hope you have the time to do this.
Have a happy christmas
best regards
thomi and junnaa wroblewski

Dear Sabine ... could you please send along the info about applying for the voucher, i assume from the government. WE are long time Marylebone residents and run an antique textile business here. Hope you have the time to do this. Have a happy christmas best regards thomi and junnaa wroblewski
Guest - Tim Willis on Tuesday, 02 December 2014 16:12
Community funding broadband

The route with which I am familiar involves a local community being willing and able to provide up-front funding, within a properly constituted entity, to invest in capital from which the community derives a benefit. The community benefits, contributions and any "profit" is locked in, rather like a mutual or social enterprise. I think, for such a scheme to work for broadband in Marylebone, we would need a coalition of residents and businesses as contributors, who would benefit from fast broadband; partners and potential grant-givers such as BT & De Walden and Westminster City Council, e.g. to ease the way for installation permissions. The concept is to bring a community together, for mutual benefit, not to make money per se. We would need legal/business expertise, but I'm confident (and I am aware of) such expertise in the neighbourhood. I still struggle, as we all do, to comprehend that Marylebone isn't at the cutting edge of broadband technology - I half believe that if we did instigate a community-driven initiative, BT or another would wake up and realise the good sense of it! Potential problems: generating enough local interest; requiring BT's permission and/or having to depend on BT's decision-making processes; longer term ownership/rights issues.

The route with which I am familiar involves a local community being willing and able to provide up-front funding, within a properly constituted entity, to invest in capital from which the community derives a benefit. The community benefits, contributions and any "profit" is locked in, rather like a mutual or social enterprise. I think, for such a scheme to work for broadband in Marylebone, we would need a coalition of residents and businesses as contributors, who would benefit from fast broadband; partners and potential grant-givers such as BT & De Walden and Westminster City Council, e.g. to ease the way for installation permissions. The concept is to bring a community together, for mutual benefit, not to make money per se. We would need legal/business expertise, but I'm confident (and I am aware of) such expertise in the neighbourhood. I still struggle, as we all do, to comprehend that Marylebone isn't at the cutting edge of broadband technology - I half believe that if we did instigate a community-driven initiative, BT or another would wake up and realise the good sense of it! Potential problems: generating enough local interest; requiring BT's permission and/or having to depend on BT's decision-making processes; longer term ownership/rights issues.
David Unwin on Friday, 23 January 2015 17:39
BT's quoted price for installing superfast broadband

We have been communicating with BT about the cost of privately installing a new cabinet and they have quoted a cost of £25,000 - £50,000, "However the cost is subject to detailed survey and design and may be higher or lower, depending on what we find. Lead times from contract signature would be c12-15 months." We would be willing to share a contribution to this, perhaps this can be set up through The Association, or has anybody brought this up to The Baker Street Quarter Partnership (http://www.bakerstreetquarter.co.uk) - unfortunately we are just outside their catchment area in Bickenhall Street otherwise we would.

We have been communicating with BT about the cost of privately installing a new cabinet and they have quoted a cost of £25,000 - £50,000, "However the cost is subject to detailed survey and design and may be higher or lower, depending on what we find. Lead times from contract signature would be c12-15 months." We would be willing to share a contribution to this, perhaps this can be set up through The Association, or has anybody brought this up to The Baker Street Quarter Partnership (http://www.bakerstreetquarter.co.uk) - unfortunately we are just outside their catchment area in Bickenhall Street otherwise we would.
Guest - Partha on Wednesday, 22 April 2015 13:24
Any update

Hi guys. Any update to this or I guess this is a post election issue?

Hi guys. Any update to this or I guess this is a post election issue?
David Unwin on Wednesday, 22 April 2015 16:21
Re Any update

At this point in time no update. My own personal view is that until there is a sufficient "groundswell" of opinion focused at BT, not a lot will happen. They (BT) are taking a commercial stance on this, until there is sufficient demand from customers in this area to generate a payback for the required investment, they will delay the decision unless they are forced by other circumstances. Regards David

At this point in time no update. My own personal view is that until there is a sufficient "groundswell" of opinion focused at BT, not a lot will happen. They (BT) are taking a commercial stance on this, until there is sufficient demand from customers in this area to generate a payback for the required investment, they will delay the decision unless they are forced by other circumstances. Regards David
Guest - Partha on Thursday, 23 April 2015 10:36
Preparation

Thank you David. Is there any prospect of the Association contacting DeWalden and Portman estates, as the 2 largest property owners in this area, and the various business groups who operate here, to gauge their views, how much they're willing to become involved eith BT, the government etc so we know what support we have Marylebone-wide? It seems unlikely that a handful of local home and business owners can do much on their own, as you say, but it seems that the Association could be the epicentre of the groundswell of local activism to get politicians more involved any maybe get BT moving or others such as virgin or Sky interested.

We all know we will need fibre broadband in our homes and offices soon enough. Best to prepare to start the push now.

Thank you David. Is there any prospect of the Association contacting DeWalden and Portman estates, as the 2 largest property owners in this area, and the various business groups who operate here, to gauge their views, how much they're willing to become involved eith BT, the government etc so we know what support we have Marylebone-wide? It seems unlikely that a handful of local home and business owners can do much on their own, as you say, but it seems that the Association could be the epicentre of the groundswell of local activism to get politicians more involved any maybe get BT moving or others such as virgin or Sky interested. We all know we will need fibre broadband in our homes and offices soon enough. Best to prepare to start the push now.
David Unwin on Thursday, 23 April 2015 16:12
Contacting the Estates

Partha, I can run it by our people in the Association. However, this particular issue is not part of our remit, whether it should be is another question which I on my own can't answer. We could also run the issue by our business members (including the Estates) to see if the is a body of opinion about this issue.

Partha, I can run it by our people in the Association. However, this particular issue is not part of our remit, whether it should be is another question which I on my own can't answer. We could also run the issue by our business members (including the Estates) to see if the is a body of opinion about this issue.
Guest - Partha on Friday, 24 April 2015 09:06
Thank you

Thank you David. That would be great. Can you also advise who the best person to contact is at BT to determine if our local cabinet is "viable"?

Partha

Thank you David. That would be great. Can you also advise who the best person to contact is at BT to determine if our local cabinet is "viable"? Partha
Guest - Partha on Tuesday, 20 October 2015 17:32
update

David - any update on this?

David - any update on this?
Guest - Keith on Saturday, 16 May 2015 16:44
Same issue in rural Bromely

Did you resolve this in the end and if so how? I've been told it's possible to pool the connection vouchers that small buinesses get and then get bt to upgrade cabinets, but everytime I ask I get the answer it's not possible to pool connection voucher do this, anyone know the answer?

Did you resolve this in the end and if so how? I've been told it's possible to pool the connection vouchers that small buinesses get and then get bt to upgrade cabinets, but everytime I ask I get the answer it's not possible to pool connection voucher do this, anyone know the answer?
Guest - St on Tuesday, 19 May 2015 13:24
Voucher

I have applied for a connection Voucher and was told I qualify. Signed a contract with Venus.
They came with BT to survey the building.
Now waiting for the installation.
My postcode is W1G

I have applied for a connection Voucher and was told I qualify. Signed a contract with Venus. They came with BT to survey the building. Now waiting for the installation. My postcode is W1G
Guest - thomi wroblewski on Thursday, 30 July 2015 08:35
Did it work out ?

Hi, we are also W1G, and have been told there is no fibre for this area?

please let me know if there is any update to your post of 19 may 2015

thanks very much

Hi, we are also W1G, and have been told there is no fibre for this area? please let me know if there is any update to your post of 19 may 2015 thanks very much
Guest - Sabine on Wednesday, 21 October 2015 07:09
Fiber optic in W1G

Yes, I now have fiber optic and the installation was paid for by government Voucher, for small companies. All the doctors in the building have done the same , using similar vouchers, and we all have fiber optic.

Yes, I now have fiber optic and the installation was paid for by government Voucher, for small companies. All the doctors in the building have done the same , using similar vouchers, and we all have fiber optic.
Guest - Partha on Wednesday, 21 October 2015 16:15
W1G

Thanks Sabine. Can you pls advise who your providor is and, if appropriate, whether you think you would have paid what you paid without the voucher for your own house (rather than your business - as I think most of us are concerned about a lack of residential access)?

Thanks Sabine. Can you pls advise who your providor is and, if appropriate, whether you think you would have paid what you paid without the voucher for your own house (rather than your business - as I think most of us are concerned about a lack of residential access)?
Guest - sabine guerry on Thursday, 22 October 2015 06:50

The installation cost £2000 so I would only have done it with a voucher. My provider is Venus, but there is a broad choice. The cheapest option is one where there bring the cable to your roof and then it is wireless from your roof to your flat. That may be an option that you could usefully share the cost of with your neighbours because the expensive part is to bring the cable from the entrance of the building to your flat. I cannot remember just now who offers it but I will have a look.
The main issue has been that the building is listed. Most are in Marylebone. So no cable can be seen on the front of the building. We had to get hdwe in so that they approve everything we do. This might be a deterrent for bt.

The involvement of hdwe would be critical to get the whole area cabled.

The installation cost £2000 so I would only have done it with a voucher. My provider is Venus, but there is a broad choice. The cheapest option is one where there bring the cable to your roof and then it is wireless from your roof to your flat. That may be an option that you could usefully share the cost of with your neighbours because the expensive part is to bring the cable from the entrance of the building to your flat. I cannot remember just now who offers it but I will have a look. The main issue has been that the building is listed. Most are in Marylebone. So no cable can be seen on the front of the building. We had to get hdwe in so that they approve everything we do. This might be a deterrent for bt. The involvement of hdwe would be critical to get the whole area cabled.
Guest - thomi wroblewski on Monday, 21 December 2015 13:44
small business voucher from the government

Hello if you have the time i would really appreciate the info to apply for the small business voucher from the government. we are indeed residents and a small business in Marylebone .... and would very much benefit from this service
thanks in advance
and a very merry xmas
thomi and junnaa wroblewski

Hello if you have the time i would really appreciate the info to apply for the small business voucher from the government. we are indeed residents and a small business in Marylebone .... and would very much benefit from this service thanks in advance and a very merry xmas thomi and junnaa wroblewski
Guest - thomi wroblewski on Thursday, 22 October 2015 13:18
connection voucher ?

hello thomi wroblewski here. we live and work in the W1G area as well.

So, please do tell about how you got the voucher ??? and was it for fiber??

would greatly appreciate your help if you have the time.
regards
thomi wrobewski

hello thomi wroblewski here. we live and work in the W1G area as well. So, please do tell about how you got the voucher ??? and was it for fiber?? would greatly appreciate your help if you have the time. regards thomi wrobewski
Guest - Sam T on Thursday, 07 July 2016 12:37
Still no fibre in Marylebone?

I am still trying to get fast internet here in Marylebone (W1W) but cannot get it.... Openreach has been saying they working on it with government to deliver it... BUT there systems still say they ' don't have a plan for your area yet" -- fibre in central London remains out of scope. How can we be living right by the BT tower yet not in scope ? :(:(:(

This is bad for local business and residents.

http://www.homeandwork.openreach.co.uk/when-can-i-get-fibre.aspx

I am still trying to get fast internet here in Marylebone (W1W) but cannot get it.... Openreach has been saying they working on it with government to deliver it... BUT there systems still say they ' don't have a plan for your area yet" -- fibre in central London remains out of scope. How can we be living right by the BT tower yet not in scope ? :(:(:( This is bad for local business and residents. [img]http://www.homeandwork.openreach.co.uk/when-can-i-get-fibre.aspx[/img]
Guest - Hauser on Saturday, 05 November 2016 17:52
Any News on Fibre in Harley Street?

Search on internet says not available in Harley Place. Does anybody know what the current situation is?

Search on internet says not available in Harley Place. Does anybody know what the current situation is?
Guest - Partha on Thursday, 17 November 2016 17:06
No changes (no surprise)

I am not sure there is any update. It's pretty unsatisfactory given that it's almost 2017. Given the local politicians, estates and telecom companies won't do anything about this would the Association consider setting up a sub group to push this forward, even if its not within the strict remit of the Association.

I am not sure there is any update. It's pretty unsatisfactory given that it's almost 2017. Given the local politicians, estates and telecom companies won't do anything about this would the Association consider setting up a sub group to push this forward, even if its not within the strict remit of the Association.
Guest - thomi wroblewski on Friday, 18 November 2016 09:11
fibre not optically probable in short run

Recently I spoke ( very unofficially on the QT ) with an installer who works for for a company thats actually part of BT - but they aren't supposed to say so - they do installations for BT and the private business fibre sellers.
Here's what he told me: .... a lot of Marylebone has the cable to do the job ... but its not cost effective unless there are a lot of takers - especially in a block of flats .... you might get if everyone in a large bldg wants fibre - then the numbers add up ... if its one or two its just not going to happen - you would have to go for a dedicated business fibre line .... and thats £250- £300 per month. IF they roll out the special boxes like the green ones that you see on the pavement - then fibre can be very close to you and then even if you just have normal copper connection - you will get much much better data rates. These boxes were stalled as Westminster opposed their existance until recently ..... so there is some hope ... sort of ...

Recently I spoke ( very unofficially on the QT ) with an installer who works for for a company thats actually part of BT - but they aren't supposed to say so - they do installations for BT and the private business fibre sellers. Here's what he told me: .... a lot of Marylebone has the cable to do the job ... but its not cost effective unless there are a lot of takers - especially in a block of flats .... you might get if everyone in a large bldg wants fibre - then the numbers add up ... if its one or two its just not going to happen - you would have to go for a dedicated business fibre line .... and thats £250- £300 per month. IF they roll out the special boxes like the green ones that you see on the pavement - then fibre can be very close to you and then even if you just have normal copper connection - you will get much much better data rates. These boxes were stalled as Westminster opposed their existance until recently ..... so there is some hope ... sort of ...
Guest - Sean on Monday, 14 August 2017 20:20
G.Network?

Fibre is now getting laid along some streets in Marylebone - has anyone gotten service yet? The signs say G.Network, but I've also seen some say Virgin Media.

Fibre is now getting laid along some streets in Marylebone - has anyone gotten service yet? The signs say G.Network, but I've also seen some say Virgin Media.
Guest - Greg on Thursday, 07 September 2017 10:42
G.Network

Hi everyone,
I signed up for the G.Network fibre optic for small businesses. 3 months later, I had 2 visits from engineer to make plans what goes where etc. and that's all. No cables, no contact from them yet. I was told it would be done in August, but is seems it will take more time - I got excited about the whole idea, but the waiting is killing me.

Hi everyone, I signed up for the G.Network fibre optic for small businesses. 3 months later, I had 2 visits from engineer to make plans what goes where etc. and that's all. No cables, no contact from them yet. I was told it would be done in August, but is seems it will take more time - I got excited about the whole idea, but the waiting is killing me.
Guest - Mike on Thursday, 07 September 2017 18:42
No fibre No fast internet yet... 2017

Now 2017.... three years later. This pure shambles BT ... we live near the BT Tower and are still stuck with slow internet. BT should be ashamed with this very poor provision in Westminster. Just do a provision search in our area and you will see very fast broadband (not even fibre) is a fiction in Marylebone.

Now 2017.... three years later. This pure shambles BT ... we live near the BT Tower and are still stuck with slow internet. BT should be ashamed with this very poor provision in Westminster. Just do a provision search in our area and you will see very fast broadband (not even fibre) is a fiction in Marylebone.
Guest - Tony on Tuesday, 31 October 2017 12:07
BT Open Reach Fail Marylebone

After an enquiry for faster broadband provision near Great Portland Street, I finally received the message below from Open Reach a month later. Quite frankly it is a disgrace that fibre is still not being provided properly in Westminster.

Perhaps BT Open Reach needs to check their maps again... this is not empty farmland here.

=========================
Thank you for your enquiry, very sorry for the long delay in responding.

I am really sorry but having investigated our network data, we’re not currently able to supply you with a fibre service from our existing network. Unfortunately your property isn’t currently included in the fibre roll-out.

Fibre Broadband
I would like to reassure you of our ambition to bring Superfast fibre to as much of the UK as rapidly as possible. We’re pushing ahead to complete one of the most ambitious rollouts of fibre broadband anywhere in the world. Our £3bn investment coupled with the government’s BDUK programme means fibre currently passes more than 80% of homes and businesses in the UK. We’re working in partnership with the majority of councils across the UK to increase the fibre broadband footprint to over 95% by the end of 2017.

After an enquiry for faster broadband provision near Great Portland Street, I finally received the message below from Open Reach a month later. Quite frankly it is a disgrace that fibre is still not being provided properly in Westminster. Perhaps BT Open Reach needs to check their maps again... this is not empty farmland here. ========================= Thank you for your enquiry, very sorry for the long delay in responding. I am really sorry but having investigated our network data, we’re not currently able to supply you with a fibre service from our existing network. Unfortunately your property isn’t currently included in the fibre roll-out. Fibre Broadband I would like to reassure you of our ambition to bring Superfast fibre to as much of the UK as rapidly as possible. We’re pushing ahead to complete one of the most ambitious rollouts of fibre broadband anywhere in the world. Our £3bn investment coupled with the government’s BDUK programme means fibre currently passes more than 80% of homes and businesses in the UK. We’re working in partnership with the majority of councils across the UK to increase the fibre broadband footprint to over 95% by the end of 2017.
Guest - Maurizio on Wednesday, 01 November 2017 09:33
G.Network

I think G.Network is rolling out Fiber in Marylebone finally - I am on Harley Street and just ordered a few days ago. It’s a bit more expensive than BT but at least it’s fiber!

I think G.Network is rolling out Fiber in Marylebone finally - I am on Harley Street and just ordered a few days ago. It’s a bit more expensive than BT but at least it’s fiber!
Guest - Chris on Saturday, 04 November 2017 06:42
Harley Place

....but G.Network is not offering it in all areas in Marylebone, e.g. they don't connect Mews houses, only main streets and they are expensive, not really affordable for private or small business purposes. Even if you are willing to coinvest they don't give you clear answers and are reacting slowly. I their fibre speed is like that not a great solution. There are some wireless options....let's see, it's a shame how the center of a world city is being treated.

....but G.Network is not offering it in all areas in Marylebone, e.g. they don't connect Mews houses, only main streets and they are expensive, not really affordable for private or small business purposes. Even if you are willing to coinvest they don't give you clear answers and are reacting slowly. I their fibre speed is like that not a great solution. There are some wireless options....let's see, it's a shame how the center of a world city is being treated.
Guest - Maurizio on Saturday, 04 November 2017 18:18

It’s not cheap but £55 for 50mb speeds is not bad, that’s at least what they offered me. I am paying £20 at the moment for wireless (Relish) and the speed is between good and abysmal, depending on time of day (and direction of wind I think).

It’s not cheap but £55 for 50mb speeds is not bad, that’s at least what they offered me. I am paying £20 at the moment for wireless (Relish) and the speed is between good and abysmal, depending on time of day (and direction of wind I think).
Guest - thomi wroblewski on Sunday, 05 November 2017 19:10
Maurizio is the £55 for 50mb speed from G.network ???

Hello Maurizio is the offer of 50mb for £55 from G.network ???

please advise .... thank you

Hello Maurizio is the offer of 50mb for £55 from G.network ??? please advise .... thank you
Guest - D Peterson on Monday, 06 November 2017 16:11
BT addressing some of Marylebone (Devonshire Street near Great Portland Street)

Just after I decided to move out of my flat on Devonshire Street, I received a flyer from BT indicating that they were installing fiber down Devonshire Street and I could sign up for BT Infinity service. I never called them or took them up on that given I was moving, but hopefully this provides some hope to others (should it turn out to be real.)

Just after I decided to move out of my flat on Devonshire Street, I received a flyer from BT indicating that they were installing fiber down Devonshire Street and I could sign up for BT Infinity service. I never called them or took them up on that given I was moving, but hopefully this provides some hope to others (should it turn out to be real.)
Guest - Maurizio on Monday, 06 November 2017 19:31

Yes, I asked for the cheapest residential and that’s what they quoted

Yes, I asked for the cheapest residential and that’s what they quoted
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Tuesday, 21 November 2017

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